Refugees International assessed the situation of Malaysia’s urban refugees. The UN Refugee Agency has done a remarkable job in improving protection and assistance in a complex context where refugees are scattered across cities and rural areas, among a large migrant worker population. Malaysia has also made progress in its treatment of refugees, but it must take additional steps to develop a legal framework which provides refugees the right to work and improve access to basic services.
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The UN Refugee Agency’s office in Kuala Lumpur receives the largest number of asylum seekers in the world. It takes one year for an asylum seeker to be interviewed by UNHCR staff to determine whether or not they fit the definition of a refugee.